Customer Services

Customer Services

Do you like what you see?

We are constantly looking for talented individuals to help us deliver great customer experiences. If you feel you are a match, drop us a line.

We are obsessed by customer satisfaction

After working years for customers, we realised that one aspect is often lacking especially when scaling digital solutions: customer services. By offering you a staff that can be trained on your products and services, your customer can benefit from various support tiers to 

Chatbot Coaching

Training a chatbot to maximise your response time and the quality of answers in multiple channels

Call Centres

Scalable call centres managers with training on your product and services, in the local language

NPS surveys

Understand your reputation and act on it with regular net promoter score surveys

Service Desk

Managing your customer support desk in 2 levels before it goes to your teams

Non Personal Promotion

Orchestrating digital channels and marketing stories around your CRM traced customers' behaviour

Customer Database Animation

Working on your customers base and RFM matrix, our team manages your high potentials

Contact Us

Phone

+41 21 799 19 07

Email

contact@pupsic.xyz

Address


Swiss Offices
Chemin de la Venoge 7,
1025 Saint-Sulpice

Ukrainian Offices
65023, Koblevs'ka St, 25, Odesa, Ukraine, 65000

US Offices
5201 Great America Parkway, Santa Clara, CA 95054