Customer Services
Do you like what you see?
We are constantly looking for talented individuals to help us deliver great customer experiences. If you feel you are a match, drop us a line.
We are obsessed by customer satisfaction
After working years for customers, we realised that one aspect is often lacking especially when scaling digital solutions: customer services. By offering you a staff that can be trained on your products and services, your customer can benefit from various support tiers to
Chatbot Coaching
Training a chatbot to maximise your response time and the quality of answers in multiple channels
Call Centres
Scalable call centres managers with training on your product and services, in the local language
NPS surveys
Understand your reputation and act on it with regular net promoter score surveys
Service Desk
Managing your customer support desk in 2 levels before it goes to your teams
Non Personal Promotion
Orchestrating digital channels and marketing stories around your CRM traced customers' behaviour
Customer Database Animation
Working on your customers base and RFM matrix, our team manages your high potentials
Contact Us
Phone
+41 21 799 19 07
contact@pupsic.xyz
Address
Swiss Offices
Chemin de la Venoge 7,
1025 Saint-Sulpice
Ukrainian Offices
65023, Koblevs'ka St, 25, Odesa, Ukraine, 65000
US Offices
5201 Great America Parkway, Santa Clara, CA 95054