Chatbot Coaching
Training a chatbot to maximise your response time and the quality of answers in multiple channels
Call Centres
Scalable call centres managers with training on your product and services, in the local language
NPS surveys
Understand your reputation and act on it with regular net promoter score surveys
Service Desk
Managing your customer support desk in 2 levels before it goes to your teams
Non Personal Promotion
Orchestrating digital channels and marketing stories around your CRM traced customers' behaviour
Customer Database Animation
Working on your customers base and RFM matrix, our team manages your high potentials